The SFPD is committed to responding to all of the findings from the 2016 U.S. DOJ/COPS Assessment. This report provides 94 findings with 272 recommendations for ways in which we can improve our department under five key categories.
Guided by our mission of providing safety with respect for all, we believe the report provides a roadmap to making ours a better, more responsive department. This process has opened up new, productive lines of communication with community members from all walks of life. They have joined our sworn and civilian members to do the hard work of addressing all of these recommendations.
Institutional and cultural transformation requires a long-term commitment. SFPD looks forward to becoming the national model of equitable, constitutional policing that works both for the betterment of the community and the officers who safeguard our city.
Below are some of our major achievements accomplished under Collaborative Reform. It’s important to note that most of the recommendations are tied to or affect others in different categories. This means that progress on one reform can impact forward movement on others. SFPD has created audit and review processes to help ensure the changes we are making become a sustainable, institutionalized part of our daily protocols.
- Objective 1: Use of Force
The community made the revision of SFPD’s use of force policy a major priority, and the department responded. Department General Order 5.01, revised in December 2016, prioritizes the importance of human life, training, accountability and oversight of all department members. In the three years since, SFPD has reduced uses of force by 47 percent. All officers have received at least 10 hours of Crisis Intervention Team field tactics training and more than half of the department is now 40-hour CIT course certified. Our commitment to CIT training even inspired a member to lead the development of Critical Mindset Coordinated Response training further ensure positive outcomes. Learn more about CIT here.
We recognize this as important, ongoing work. In collaboration with community stakeholders and department members, we have continued to make major changes in how we log use of force and ensure supervisorial accountability. Currently 25 of our 58 use of force recommendations have been deemed substantially compliant by the California Department of Justice..
Our external partners continue to review our responses related to Use of Force. Recommendations determined to have met substantial compliance by the California Department of Justice will be posted online. Completion packets represent work completed over the last several years, and may contain slightly different forms as the process for approval has evolved to become more efficient. To view, please select from below:
Use of Force Key Documents:
DB: Department Bulletin, DGO: Department General Order, NR: News Release (Department), MOU: Memorandum of Understanding
- DB 16-219 Department General Order 5.01, "Use of Force" Update Packet #54 (PDF)
- DB 17-108 Everbridge Notification System and Outside-Agency Responses to Critical Incidents (PDF)
- DB 18-171 Updated Supervisory Use of Force Evaluation Form (Supersedes DB 17-006, Amends DGO 5.01) (PDF)
- DGO 5.01 "Use of Force" (Revised 12/21/16) (PDF)
- NR 19-069 Media Relations Survey: Public Information Following an Officer Involved Shooting (PDF)
- NR 19-088 SFPD Release of Public Information Following an Officer Involved Shooting (PDF)
- MOU Between SFDA and SFPD - OIS, In-Custody Deaths, and UOF Resulting in SBI (PDF)
- Objective 2: Bias
Through collaboration with committed stakeholders, the Bias workgroup- which includes community and department members, along with stakeholders from the Department of Police Accountability and the San Francisco Police Officers Association- has made significant progress in reviewing relevant department policies (DGO 5.03 “Investigative Detentions”; DGO 5.17 “Policy Prohibiting Biased Policing”; DGO 11.07 “Prohibiting Discrimination, Harassment and Retaliation”). The workgroup meetings include robust discussions on community concerns and best practices.
Under the Collaborative Reform Initiative, sworn members take continuous Procedural Justice and Implicit Bias training to help ensure fair and impartial community policing. The department has partnered with five leading academic institutions to analyze its data on use of force, complaints, arrests and stops through an equity/diversity disparity lens, and through in-depth community engagement and feedback, SFPD developed its first Department General Order that specifically deals with gender inclusivity.
Our external partners continue to review our responses related to Bias. Recommendations determined to have met substantial compliance by the California Department of Justice will be posted online. Completion packets represent work completed over the last several years, and may contain slightly different forms as the process for approval has evolved to become more efficient. To view, please select from below:
Bias Key Documents:
- DB 16-089 Department Email Policy & Procedures (PDF)
- DB 17-011 Pop-up Network Acceptable Use Statement on Workstations (PDF)
- DB 17-032 SFPD Members' Expectation of Privacy Use of Computers, Peripheral Equipment & Facilities (PDF)
- DB 18-105 Stop Data Collection System (SDCS) Implementation (PDF)
- DGO 2.09 Personal Use of Social Media (PDF)
- DGO 10.07 Use of Cellular Telephones (PDF)
- DGO 10.08 Use of Computers and Peripheral Equipment (PDF)
- Objective 3: Community Policing
SFPD has developed a Community Policing Strategic Plan, in collaboration with the San Francisco Controller’s Office and a working group of police department and community members. This plan codifies the work SFPD is doing to address crime by working closely with our city’s communities to increase communication and trust. The plan, which took over a year to develop, is awaiting Police Commission approval and will pave the way for progress on 12 recommendations directly tied to community policing.
SFPD elevated its citywide foot beat presence, driving down incidents of car break-ins and simple assault, while developing and improving relationships with community members.
Our external partners continue to review our responses related to Community Policing. Recommendations determined to have met substantial compliance by the California Department of Justice will be posted online. Completion packets represent work completed over the last several years, and may contain slightly different forms as the process for approval has evolved to become more efficient. To view, please see below:
- Objective 4: Accountability
Improving accountability means improving SFPD’s interactions with our oversight partners and increasing transparency about our discipline and policy development processes.
Under Collaborative Reform, SFPD institutionalized comprehensive, automated audits of department computer usage, emails and phones for bias language and began its first external audit of use of force data, led by the San Francisco Controller’s office on behalf of the Department of Police Accountability. The department finalized a Memorandum of Understanding to enable the San Francisco District Attorney’s Office to serve as lead investigator of officer-involved shootings, increasing accountability in the process.
A key milestone of Accountability reform came in August 2019, with the revision of Department General Order 3.01 by the Police Commission. DGO 3.01 will eventually reduce the number of department bulletins. This will make the department more nimble and responsive to changing policies and create a process that provides more clarity and transparency to the public and department members. The approval of 3.01 has enabled work to progress with 17 DOJ recommendations directly affected by that DGO.
Our external partners continue to review our responses related to Accountability. Recommendations determined to have met substantial compliance by the California Department of Justice will be posted online. Completion packets represent work completed over the last several years, and may contain slightly different forms as the process for approval has evolved to become more efficient. To view, please see below:
Accountability Key Documents:
- Objective 5: Recruitment, Hiring and Personnel Practices
SFPD continues to seek out the best and brightest individuals to join our ranks. The department has sought feedback from external experts and individuals going through the hiring process to understand how we can improve our recruiting and retention processes. SFPD also works with its Police Employee Groups to receive feedback and improve our personnel processes.
Under the Collaborative Reform Initiative, SFPD created a Staffing and Deployment Unit to provide key analytical insights into how we hire, retain and deploy our workforce. This is enabling us to make informed decisions as to how we can allocate our most important resources- our people. The department also merged the Recruitment and Background Bureaus under Staff Services to create a seamless process to address candidate quality, diversity and pass rates.
Our external partners continue to review our responses related to the Recruitment, Hiring and Personnel Practices. Recommendations determined to have met substantial compliance by the California Department of Justice will be posted online.
Below are the documents submitted to the Department of Justice prior to their withdrawal from the Collaborative Reform Process.
Objective 1: Use of Force
Objective 2: Bias
Objective 3: Community Policing
Objective 4: Accountability
Objective 5: Recruitment, Hiring and Personnel Practices