How you can file a complaint:
The San Francisco Police Department is committed to ensuring that all of our officers and civilian staff provide unbiased, quality service to our City’s diverse communities. Toward that goal, the SFPD and the City of San Francisco provide several ways to file a complaint.
The Department of Police Accountability is charged with impartially investigating complaints against SFPD officers and making policy recommendations regarding police practices. You can also call the DPA at 1-415-241-7711 (the TTY line is 1-415-241-7770) or visit the Department of Police Accountability website to file a complaint at https://sfgov.org/dpa/.
The DPA is located at 25 Van Ness Ave., Suite 700, San Francisco, CA 94102.
You may also contact a department supervisor at any SFPD police station. Each station is open 24 hours a day. SFPD personnel are required to receive complaints courteously and to assist you with filing them.
Please be aware that:
- The San Francisco Police Commission investigates all complaints forwarded by the DPA and makes recommendations for discipline by the Chief of Police.
- The SFPD publishes and distributes multilingual “Know Your Rights” brochures, providing summary of the rights of youth when detained by police.
- For information about our conduct, complaint and disciplinary process, please view these Department General Orders: