SFPD Temporarily Closes Records Room Public Service Windows 20-030

The San Francisco Police Department recognizes that the Public Health Order requiring residents to shelter in place and to practice social distancing creates a challenge to completing routine tasks.  The SFPD wants to safeguard the public’s health and safety and minimize the need for people to go out in public.  For these reasons, the SFPD Crime Information Services Unit (Records Room) public service windows at Police Headquarters will close on Friday, March 20, 2020 at Noon. 

In order to safely continue to serve the public and provide the highest level of customer service during this emergency, the Department is asking the public to make requests for copies of police reports via the SFPD website; or by calling CISU at 1-415- 575-7232 between the hours of 8:00 AM and 5:00 PM Monday through Friday.

Victims of domestic violence, sexual assaults, stalking, human trafficking, and elder / dependent abuse should use the SFPD website; email [email protected]; or call CISU during business hours 1-415-575-7232 to obtain prompt service for their report requests.

We face a major challenge in slowing the spread of the Coronavirus and all of us will need to adapt to this situation.  SFPD is doing so in a thoughtful way that prioritizes the safety and well-being of everyone in our city, and particularly, the most vulnerable in our communities. By working together we can, and will get through this.

News Release