San Francisco Police Chief Paul Yep Talking Points and Briefing Book

September 4, 2025, Officer-Involved Shooting (OIS) Town Hall Remarks

SFPD Headquarters

Conference Room 1025

Friday, September 13, 2025 – 3 p.m. – 5 p.m.

Prepared Remarks

Welcome

Good afternoon.

We’re here today for a Virtual Town Hall regarding an officer-involved shooting that occurred on Thursday, September 4, 2025, on Northbound U.S. 101 near the Cesar Chavez Street off-ramp.

Before proceeding, I’d like to announce to our viewing and listening audience that this Town Hall is being translated into Spanish, Cantonese, and American Sign Language (ASL) for members of our community who speak those languages.

Today’s presentation will include details from an officer-involved shooting incident that resulted in an injury to Juan Antonio Serrato

In the San Francisco Police Department, we recognize that our sworn duty as law enforcement officers is to honor and respect the sanctity of human life. We also know that, as police officers, we are sometimes required to use force — including deadly force — in the performance of our duties.

We recognize, too, that officer-involved shootings can have traumatic effects on members of our communities — especially for individuals, their families, and loved ones, who have suffered traumas of their own in encounters with the criminal justice system.

To any of our viewers experiencing trauma from this incident — or from the information or images that we will present during this Town Hall — please know that help is available to you. You may contact the San Francisco Department of Public Health’s crisis line at (415) 970-3800 for trauma services.

In the following presentation, we will release facts known to us, at this time, about this incident.

We will try to do so in a manner that is impartial and neutral.

We will play videos from the incident, including the police Body Worn Camera video.

We will answer questions from members of the public as well as members of the news media -- understanding that this incident remains an ongoing investigation.

We will listen to public feedback

We will allocate one hour for public comments and questions.

I want to emphasize that this incident is subject to multiple independent and ongoing investigations, which include the SFPD’s Investigative Services Detail, the SFPD’s Internal Affairs Division, the Department of Police Accountability, and the district attorney’s Independent Investigations Bureau.

You can find more information on our website at sanfranciscopolice.org about the parallel investigations that occur following an officer-involved shooting.

I want to emphasize that this presentation is part of SFPD’s commitment to transparency. You can find more information about our pledge to transparency and accountability on our website.

Thank you very much for joining us today.  Commander Jack Hart will now present the facts of this case as we know them.