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Cyber-Safety Tips

Cybersecurity isn’t an app or subscription service — it’s a way of life!

Most scammers and hackers don’t try to trick machines — they focus on tricking us! That means we must be our best line of defense!

Quick Tips

You can beef up your cybersecurity right away by:

  • Using unique passwords across your accounts — protect your other accounts from one stolen password!
  • Enabling multifactor authentication — adds another layer of defense!
  • Steer clear of untrusted websites and be skeptical
  • Enable automatic updates for your applications and devices — this keeps you protected from bugs and exploits used by hackers
  • Assume public wi-fi is dangerous; don’t handle any sensitive info on an unknown, public network!

The biggest threat to most of us is PHISHING. Hackers and scammers will use everything to trick us into giving up our passwords: they’ll send fake websites; they’ll play into our fears; they’ll pretend to be our family and friends.

Tips for Kids While Online

  • Never agree to meet an online friend.
  • Never give out your email address online.
  • Never share your password with anyone.
  • When online, act responsibly and ethically. 
  • The internet should never be used for gossip, bullying, or threats.

Be A Scam Spotter

Avoid too-good-to-be-true’s. If it doesn’t seem real, it’s probably a scam.

Watch out for spelling mistakes, grammar problems, and weird email addresses.

If someone claims to be someone you know, double-check with a known phone number or email address.

Never ever give passwords and private info to untrusted sources.

Don’t install unverified software; double-check with a google search or a trusted reviewer to ensure what you’re downloading is safe!

Identity Theft and Online Security

How to protect your personal information and privacy, stay safe online, and help your kids do the same. Visit the Federal Trade Commission's Consumer Advice page for the latest on protecting your data.

I'm A Victim of an Internet Crime

You may file a complaint with the FBI's Internet Crime Complaint Center (IC3) if you believe you have been the victim of an Internet crime or if you want to file on behalf of another person you believe has been such a victim.

The State of California's Department of Justice website contains additional information as well. Visit their Report a Crime webpage for even more resources.

Additional Info

Cyber-Safety Tips

  • Stay safe online at home
    • Use a passphrase substituting letters with numerals and special characters (MyB$stChildh00dFr1endIsJ0nh).
    • Limit the personal information you share online—call instead to share Social Security number or other sensitive info.
    • Use two-factor authentication for all important accounts, banking, email, and others.
    • Look for privacy settings in social media.
    • Use free antivirus that comes with your computer and regularly update it.
  • Tips for kids while online
    • Never agree to meet an online friend.
    • Never give out your email address online.
    • Never share your password with anyone.
    • When online, act responsibly and ethically.
    • The internet should never be used for gossip, bullying, or threats.
  • Stay safe out and about
    • Most free wi-fi is not secure, avoid it when online banking or shopping. Enable a Virtual Private Network (VPN) when working on public, unsecured networks. Better yet, avoid working with private, sensitive info on public networks entirely!
    • Always log out from public computers.
    • Make sure the websites you visit are secure – look for a lock.
    • Keep personal info private.
  • Stay safe using a mobile device
    • Always enable automatic updates.
    • Use only official app stores: Apple App Store & Google Play Store.
    • Be careful what you post on Social Media.
    • Never leave your mobile device unattended in a public place.
  • Avoid online scams
    • Avoid any email offers that sound too good to be true.
    • Don’t respond to email from unknown or strange addresses.
  • File a report
    • Respond to one of 10 San Francisco Police District Stations
    • Call SFPD Non-Emergency (415) 553-0123 or File a Police Report online.